The smart girl's guide to getting what you want : how to be assertive with wit, style and grace /
Mary Hartley.
- 201 pages ; 20 cm
What is a smart girl? -- The Bulldozer, the Pushover, the Snake- and the Star -- Getting the right mindset -- Step-by-step guide to assertive communication -- How to say it- smart body language -- Saying no without losing your friends or your job -- Dealing with criticism -- Tricky situations in your personal and social life -- Dealing with difficult people -- Praise and compliments.
Provides a guide for women seeking to assert themselves in everyday life, from handling tricky social situations to avoiding passivity.