Includes About the author, About the book, Read on.

Amici's -- The sacred and the profane -- Fascists and freshwater ostrich -- Waiter Jedi -- Paupery -- The Box of Chocolates Saint -- Big brother -- The back alley of affluence -- The tip's the thing -- Why be a waiter? -- A little knowledge is a dangerous thing -- Filth -- I hate Mother's Day -- Vengeance is mine -- Snapshots -- Heaven and hell -- Substance abuse -- The Fourth of July -- Russell Crowe and me -- If it can go wrong, it will -- The demons -- Throwing in the apron -- 40 tips on how to be a good customer -- 50 ways to tell you're working in a bad restaurant -- Items a waiter should carry at all times (or have close by).

Taken from the popular blog, WaiterRant.net, tells the story from the server's point of view about customer stupidity, arrogance, misbehavior and even human grace.